Privacy Policy

Effective Date: 24th November 2024

At ANS Electrical Online, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website and services. By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

  • Personal Information: When you create an account, place an order, subscribe to our newsletter, or contact customer support, we may collect personal information such as:
    • Name
    • Address
    • Email address
    • Phone number
    • Payment details (e.g., credit card information)
    • Company name (if applicable)
  • Non-Personal Information: We also collect non-personal information automatically as you interact with our website. This may include:
    • Browser type
    • Device type
    • IP address
    • Usage data (such as pages visited and time spent on the website)
    • Cookies and tracking technologies (as explained below)

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Provide Services: To process orders, deliver products, provide customer support, and improve your experience on our website.
  • To Communicate with You: To send order confirmations, updates, and promotional emails if you have opted in.
  • To Personalize Your Experience: To tailor our website and marketing efforts to your preferences and interests.
  • To Improve Our Website and Services: To monitor the performance of our website and make necessary improvements.
  • To Comply with Legal Obligations: To comply with relevant laws, regulations, and legal processes.

3. How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal data. These measures include:

  • Encryption: We use secure socket layer (SSL) encryption to protect sensitive information during transmission.
  • Access Control: Only authorized employees and contractors have access to your personal information.
  • Regular Audits: We conduct regular security audits to ensure that our systems and practices are secure.

However, no method of transmission over the internet or electronic storage is completely secure, and while we strive to protect your personal data, we cannot guarantee its absolute security.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files placed on your device that allow us to recognize your browser and capture certain information.

  • Essential Cookies: These are necessary for the operation of the website and cannot be disabled.
  • Performance Cookies: These help us understand how visitors interact with our website, allowing us to improve the user experience.
  • Functional Cookies: These allow us to remember your preferences and provide you with a more personalized experience.
  • Targeting Cookies: These are used for marketing purposes, including displaying personalized advertisements based on your browsing habits.

You can manage your cookie preferences through your browser settings. If you disable cookies, some features of our website may not function properly.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website and conducting our business, such as:

  • Payment Processors: To process payments and complete transactions.
  • Shipping Partners: To deliver products to you.
  • Email Marketing Services: To send promotional emails and newsletters.
  • Legal Authorities: If required by law or to protect our rights, we may disclose your personal data to legal authorities.

All third-party service providers are obligated to keep your information confidential and use it only for the purposes for which it was shared.

6. Third-Party Links

Our website may contain links to third-party websites. These websites are not governed by this Privacy Policy, and we are not responsible for their privacy practices or content. We encourage you to read the privacy policies of any third-party websites you visit.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. If you request that we delete your information, we will do so in accordance with applicable laws, but certain records may be retained for legal and business purposes.

8. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can update or correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal data, subject to certain exceptions.
  • Opt-Out of Marketing Communications: You can opt out of receiving promotional emails by clicking the unsubscribe link in our emails or by contacting us directly.
  • Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at [Insert Contact Information].

9. International Data Transfers

If you are located outside of the United Kingdom, please be aware that your personal information may be transferred to, stored, and processed in the UK or other countries. By using our website or services, you consent to the transfer of your personal data to these locations.

10. Children’s Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child under the age of 18, we will take steps to delete such information as soon as possible.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website and update the effective date at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ANS Electrical Online

755 Stockport Road,

Manchester,

United Kingdom,

M19 3DL

 

Phone: +44 161 248 7773

Email: info@anselectricalonline.com

Website: www.anselectricalonline.com

By continuing to use this website, you acknowledge and agree to the terms and conditions of its use.

ANS Electrical Online is the trading name of ANS ELECTRICAL & COMPANY SUPPLIES LTD Registered in England & Wales : Company number 11594976

Thank you for trusting ANS Electrical Online with your personal data. We value your privacy and are committed to ensuring that your information is handled with the utmost care.

Note: This Privacy Policy is for informational purposes only and is not legally binding. You should consult a qualified legal professional to ensure compliance with applicable laws and regulations.